
State Farm® Insurance Agent John Shaffer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brent Hovas
April 8, 2025
"Stacey is not just a good staff member, she is the best of the best. I have always been happy with State Farm but she made my day and confirmed why I will be with you all for a long time. Stacey is the Top Gun of your firm. Maverick better watch out. Thanks again."
"Thank you for sharing such a positive review about your experience with Stacey. It's wonderful to hear how she made a significant impact and reinforced your trust in our services. Your kind words truly highlight her dedication and exceptional service. We appreciate your continued loyalty and look forward to serving you for many years to come."
Gina Anderson
March 26, 2025
"I decided to leave this office after 10+ years due to poor service, inconsistent information and LACK of information. I'm not interested in office phone sarcasm or guess what your bill will be next month. It was getting out hand and I'm not going to argue with people I don't know. Statefarm was not being a "Good Neighbor." -Renters insurance -Auto insurance - Whole life policy - Hospital insurance - Automatic payments Gina Smith"
"Ms. Smith, I hope you will call our office and ask for me or our Operations Manager. We do not see you in our agency and think you may have the wrong agent. But either way, please call. I would love to hear more about your experience if it is us or at least find out which agency you are in and I can pass along your feedback. 850-433-4343"
Gwendolyn Pritchett
March 11, 2025
"I worked with Jaime Turner; He was very nice, helpful, and patient. It was my first time purchasing insurance on my own, and he eased any worries. His explanations were so helpful and concise. I would definitely recommend them to anyone."
"Thank you for sharing your experience with Jaime Turner. It's wonderful to hear that he was able to assist you so effectively during your first insurance purchase. We're glad his explanations helped ease your worries. Your recommendation means a lot to us, and we appreciate your feedback. If you have any more questions or need further assistance, feel free to reach out."
Kensie Whitfield
February 21, 2025
"Just joined the state farm family. Jamie helped me through all the steps and made it a very easy process. He also helped me with a life insurance policy as well. Highly recommend!"
"Thank you for sharing your experience, Kensie! It's wonderful to hear that Jamie made the process easy for you and assisted with your life insurance policy. Your recommendation means a lot to us. Welcome to the State Farm family!"
Roman Morzella
January 13, 2025
"Sara was amazing. She hooked me up with car insurance and it was a good rate and she was easy to talk to. Thanks so much. She made it easy. I was really nervous about it and it was so quick and smooth."
"Thank you, Roman, for sharing your experience! It's fantastic to hear that Sara made the process of getting car insurance smooth and easy for you. We're glad she could provide a good rate and make you feel comfortable throughout. Your feedback is greatly appreciated!"
Allen Sonier
January 7, 2025
"I had the pleasure of working with Scott Yingling. Scott was able to save me a lot of money compared to what my previous carrier quoted me. Scott took the time to explain in terms that I could understand why State Farm was able to do that. I reached out to Scott several times for explanations to language in the policy that I didn't understand. He was always able to provide the information I needed. I never felt that he was in a hurry to get me off the phone. He was very pleasant and professional. Thank you, Scott......Allen Sonier"
"Thank you so much for sharing your experience with Scott Yingling! It's fantastic to hear how he was able to save you money and provide clear explanations about your policy. Scott's dedication to ensuring you understood everything and his willingness to assist without rushing is truly commendable. Your feedback is greatly appreciated, and we'll make sure Scott knows how much his efforts meant to you."
Debra Bowers
December 26, 2024
"I have had such a wonderful experience with State Farm. Jaime Turner is so professional and knowledgeable. He has been such a help."
"Thank you, Debra, for sharing your positive experience with State Farm! It's fantastic to hear that Jaime Turner has provided you with professional and knowledgeable service. Your feedback is greatly appreciated and will be shared with Jaime and the team."
Hayden posey
December 11, 2024
"Sarah was able to help me with all my insurance questions and get me set up on my new policy 10/10 very helpful"
"Thank you so much, Hayden! It's fantastic to hear that all your insurance questions were answered and that you're happy with your new policy. Your feedback is greatly appreciated!"
Keith Bosley
October 28, 2024
"Asked to see if they could help me reduce some of my coverages. Which I know they can. Just to have them tell me they can't help."
"Thank you for your feedback, Keith! It's important to us that we provide the assistance you need. We're sorry to hear that your recent experience didn't meet your expectations. We strive to offer the best possible service and would appreciate another chance to discuss your coverage options. Please reach out again so we can work together to find a solution that suits your needs."
Merrie Stratton
October 24, 2024
"Jaime Turner was fantastic! Great to work with. Quickly got me the boat insurance I needed. Definitely will be yalking to him about moving some other insurance to him!"
"Thanks for sharing your experience, Merrie! Jaime is always dedicated to providing excellent service and it's great to hear he was able to quickly assist with your boat insurance needs. We look forward to helping you with your other insurance needs too!"
DonBlake Carroll
October 22, 2024
"Scott Yingling from John Shaffers office saved the day!!!! Thank you Scott!"
"Scott is truly a lifesaver! We're so glad he could help you out. Thanks for sharing your experience!"
chris hammond
October 16, 2024
"Afternoon Sir John: My name is Christopher and I just wanted to express true Gratitude for Hannah and your team on how professional and prompt you’ll all were today. I was a Branch Manger for ERAC for 10yrs in Missouri, along with that I was an insurance office, so I’ve worked with many agents ,adjusters over the years lol. State Farm has been a long time partner with ERAC and has always been 100% amazing in working with. So I just wanted to Say: A Big Thank you in Having a professional like Hannah on Team State Farm. Absolutely great service. We had a motto at Enterprise” Customer service is our way of life” and you guys are nailing it! Have an amazing day and again Thank You!"
"Thank you so much, Christopher! Your kind words mean a lot to us. We're delighted to hear that Hannah and the team provided you with the professional and prompt service you deserve. It's fantastic to know that your experience with us aligns with the high standards you upheld at ERAC. We truly appreciate your long-standing partnership with State Farm and your recognition of our commitment to excellent customer service. Have an amazing day!"
Matthew Garfinkel
October 7, 2024
"Britany is quite simply the best!!!! There’s few people that are real, and legitimately cares about their clients and aren’t just prioritizing the paycheck. If you want someone who listens is the kind of person you can bring your kid who just got their first car, or someone who will handle the needs of your whole family with extreme and peerless care, then Britany is your insurance gal!"
"Thank you so much for your kind words, Matthew! It's wonderful to hear that Britany's genuine care and dedication made such a positive impact on your experience. Your trust in her to handle your family's insurance needs means a lot. We appreciate your feedback and look forward to continuing to provide you with exceptional service!"
Heather Boutwell
October 2, 2024
"I just got off the phone with Shannon about my renewal coming up. Was really nice to have them call me as I had questions about a different type of policy and had been meaning to call, but life gets in the way! Great service and Shannon was very nice and helpful!"
"Thank you for sharing your experience! It's wonderful to hear that Shannon was able to assist you with your renewal and answer your questions about a different policy. We're glad we could make things a bit easier for you. Great service is what we strive for, and it's fantastic to know we hit the mark!"
Connie Howard
September 19, 2024
"I have worked with this St Farm office for over 4 years. In all aspects they have been very friendly and helpful. Recently I am working with Julie Harrell regarding a possible homeowners policy for a second home. She is being very helpful and informative even though it is possible we can't go with them. St Farm has carried all my insurance policies since 1976. I am sticking with them."
"Thank you for sharing your experience! It's wonderful to hear that you've found our team friendly and helpful over the years. Julie is dedicated to providing the best service possible, and it's great to know she's been informative and supportive with your potential second home policy. Your loyalty since 1976 means a lot to us!"
Robert Powell
September 16, 2024
"Very sweet female agent."
"Thank you for your kind words! It's wonderful to hear that you had a positive experience with our team. We appreciate your feedback and look forward to continuing to serve you!"
Warren Gallinger
September 8, 2024
"Scott and Abigail were GREAT. Got me on the road to understanding the discount process, I thought a waste of time but maybe not so thanks to them I’m in…."
"Scott and Abigail were fantastic in helping you understand the discount process! It's wonderful to hear that their assistance made a difference for you. Thanks for sharing your positive experience!"
Pablo Colina
August 1, 2024
".very kind attention, knew how to solve my doubts"
"Thank you, Pablo! It's great to hear that your questions were answered and you felt well taken care of!"
Twilah Maltbia
June 29, 2024
"I wanted to thank Dawn Magri and Summer for their efforts in getting our insurance bundled into a discounted package. They have been very helpful. Dawn truly is a sales agent that puts her whole heart into her work. Summer also is a dedicated worker. They both provide customer care & professional service."
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Bridget Toler
June 14, 2024
"Dawn Magri was super nice and helped me get coverage again. Would definitely recommend her!"
"Thank you for the kind words, Bridget! We're thrilled to hear that Dawn provided you with excellent service. If you ever need assistance in the future, don't hesitate to reach out."
marisa straham
June 4, 2024
"If you have any insurance needs (car,home,etc.) Make sure you see Dawn Magri. She is very knowledgeable, patient, friendly, and will save you money. She got me better coverage on my cars and renters insurance and saved me money all at once. I am extremely pleased with how she went above and beyond to explain things to me and shared things I didn’t realize I needed/could have covered. 10/10 recommend State Farm ask for Dawn Magri you’ll be happy you did and so will your pockets."
"Thank you for the glowing review, Marisa! We're thrilled to hear about your positive experience with Dawn Magri and how she was able to provide you with better coverage while saving you money. We appreciate your recommendation and are here to help with any insurance needs you may have in the future."
Robert Parramore
May 23, 2024
"Love statefarm. Switched over from progressive and just love the level of service that I received. I now have Commercial auto, boat, and life insurance with them"
"Thank you for choosing State Farm, Robert! We're thrilled to hear that you've had a positive experience with our services and that you've entrusted us with your various insurance needs. We appreciate your kind words and look forward to continuing to provide you with excellent service."
Paul Sessions
April 24, 2024
"Just spoke with Dawn and she had me all set up in about 20 minutes. She saved me over 200 dollars a month for auto insurance and explained everything along the way. Great service."
"Thank you for your kind words and for taking the time to share your positive experience with our State Farm team. We truly appreciate your feedback!"
Caitlyn Campbell
April 23, 2024
"I was really nervous about an insurance situation that popped up, but Kari Miles helped ease my nerves and was quick to assist me with it right away. She truly slays the game over at John Shaffer State Farm, and I am so grateful!"
"Thank you so much for your kind feedback, Caitlyn. Kari is always ready and willing to go above and beyond for our customers to ensure they have the best Insurance experience. We look forward to working with you for years to come."
Joseph Adkins
April 12, 2024
"Answered my questions and had me signed up no tassels. Promt, kind and courtesy. Customer Service is back..."
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."